FAQ


  • Shipping & Payment
  • Warranty Policy

Shipping & Payment


The shipment of your order is being executed by acknowledged and qualitative courier services only. Have you ordered only one or some CamHatch packages? Then your order can be delivered simply in your letterbox, so you don’t need to wait at home in order to receive your package!


For shipments with a value under €50, we charge extra shipping costs of €2,50 for shipping to Belgium (€7,26 international delivery). Does your package amounts to more than €50, then your shipment is being executed without any extra costs!


When it comes to the payment of products that you have ordered through our webshop, there are lots of possibilities. It’s among other things possible to pay with a credit card (MasterCard & Visa) and by means of your PayPal account. You can always pay by a classic bank transfer too. As soon as we have received the payment, we proceed to the shipment of your order. In case of a payment by transfer, this may take a couple of days depending on the banking institution. In order to deliver your order faster, it helps to send us your proof of payment. This way, we don’t have to wait for the payment to be really on our account and you have your order much faster at your home!


Bank transfers can be made to the following account number:

Bank: KBC, Belgium
IBAN: BE80 7350 3769 3477
BIC: KREDBEBB

Bank: ING, Netherlands
IBAN: NL19INGB0007817199
BIC: INGBNL2A

Please do not forget to mention your unique order number while using bank transfer.